A quick rundown of how we work, so every visit goes smoothly. If anything is unclear, just ask.
Please give us at least 24 hours notice to change or cancel an appointment. It lets us offer the time to someone else. You can reschedule online or by phone.
We offer a 10 minute grace period, and any late time will be deducted from your session. If you arrive more than 15 minutes late, the session is cancelled and your deposit is forfeited.
A missed appointment with no notice may be charged as a completed session, or deducted from a package or membership. We will always try to reach you first.
We accept major cards and offer pay over time through Cherry. All sales are final, and this includes services, packages, memberships, and products. We do not offer refunds for missed sessions or unused portions of a package. Prices are current and can change over time, and your exact price is confirmed when you book or at your visit.
Memberships have a 90-day commitment and are billed monthly. After the commitment, they can be cancelled with 30 days written notice. Unused monthly sessions do not carry a cash value and are not refundable. Any rollover is limited to what your plan allows.
You can split the cost of most services and memberships into monthly payments through Cherry. Applying takes a minute and checking your options will not affect your credit. Cherry approvals and terms are handled by Cherry.
Please arrive well hydrated and let us know about any health conditions, medications, or pregnancy before your session. Your comfort and safety come first, and we may adjust a service based on what you share.
Our services support wellness and are not a substitute for medical care, diagnosis, or treatment. Individual results vary from person to person.
We respect your privacy and protect your personal and health information. We only use it to provide and improve your care, and we never sell it.
Last updated 2026. We may update these policies from time to time. Questions? Call (770) 971-9512 or email info@internapure.com.
